 | | FREQUENTLY ASKED QUESTIONS
Q. Is my personal information safe?
A. AllerNeeds.com is constantly monitored and updated to keep all transactions safe and secure. We also do not store any card information to further ensure your safety.
Q. How much is shipping?
A. This depends on where you live and the weight of the package. After selecting ups realtime on the check out page, you will be given options of UPS services with prices. The weight of the package will be displayed at the top of the page.
Don't forget, you get free shipping on orders over $150 anywhere in the U.S.
Q. How can I be sure these products are free of Peanuts and Tree Nuts?
A. All of our products come from manufacturers that solely make peanut and tree nut free foods so there is no risk of contamination. We also have allergy statements by each manufacturer posted with each product. If you have any further questions regarding safety please call our customer care center at 1-888-662-6887.
Q. What on your site is peanut and tree nut free?
A. Everything! All of our products are completely free of peanut and tree nuts.
Q. I have other allergies besides Peanuts and Tree Nuts. Are there any foods that are safe for me to eat?
A. Yes, many of our products are free of other major food allergens such as: Gluten, Dairy, Egg, Soy, etc.
You can use the "shop by allergy" navigation at the top of the screen to find foods free of your other allergies.
Q. Do you have any membership incentives or programs?
A. You can join the AllerNeeds.com Shoppers Club and receive 5% off all purchases anytime. All you have to do is sign up, it's that simple.
Q. How long will my package take to reach me?
A. That depends on where you live and the type of shipping option you choose. Typically, most packages ship within 1 day of ordering. However, please allow up to 3 business days before shipping.
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